All our products come with a 30-day in-store warranty. After this period, after-sales service is handled directly by the manufacturer, according to the terms and conditions specific to each brand.

Exceptions: For Jura, Philips and De'Longhi coffee machines, contact us directly: we will guide you through the correct procedure.

Yes, if you have a Eugène Allard web gift card. If you have a physical card purchased in-store, simply write to us and we'll convert it into a virtual card so you can use it for your online purchases.

• Knife engraving (Chicoutimi) – ideal for personalized, professional or corporate gifts.
• Knife sharpening (Laval and Saint-Hubert) – improves cutting quality and extends the life of your blades (chef, santoku, paring, etc.).
• Coffee grinding (Chicoutimi) – grinding adapted to your machine type (espresso, filter, French press). This service is offered free of charge when you purchase your coffee beans.
• Coffee Tasting (all branches) – Discover our different beans and roast profiles, and benefit from the advice of our barista specialists. Simply request a sample in store.